lyft email address for drivers

Lyft has an email support box embedded on the company website. Using any of the options we listed above to contact Lyft, you can resolve both minor and time-sensitive issues fairly quickly with the help of experts. The best way to use the Help Center is by searching with keywords in the query box. Can I visit a Lyft Hub if I’m not a current driver? The sheer number of Lyft rides (and the potential for angry customers to abuse the service) would make it a logistical nightmare for Lyft to offer phone support to customers. Ridester.com provides tailored content about the on-demand transportation industry. You can choose whether or not you want to tip (more on this later), but once you’ve chosen your tip amount, Lyft will then ask you to rate your driver using one to five stars. Both the Lyft and Lyft Driver apps are equipped with a 911 button that you can tap during any trip. If you do have issues with pricing or fees, you can take it up with Lyft customer support. To leave a review, all you have to do is follow the prompts that the Lyft app gives you at the end of a ride. In cases like this, it’s helpful to discuss the matter with someone from Lyft’s support team. This helps the company learn how to improve their service, as well as let them know what they’re doing well. Tap a ride in the ‘Earnings’ section of the app if you have an issue relating to … We’ve been in the rideshare and delivery space since 2014, allowing us to provide you with the most accurate and up to date information about this niche. The support team is responsive and helpful, but your response time will vary based on your status within the organization. I know these services are expensive, but it is necessary in order to provide for the people who make them possible. Riders and drivers both have a handful of support channels they can use to get help directly from the Lyft support or safety teams. Lyft customer service will be happy to assist you with all these issues. Sometimes, you will receive a “template” response. This is key to leaving a constructive review. The Lyft Help Center is the first place that riders and drivers should go when in need of help with common questions. Lyft rides typically tend to go off without a hitch, but every once in a while you’ll need to contact Lyft support to resolve an issue. Passengers should do the same. Be sure you've got the most updated app version. Hours: Monday - Friday: 9 AM - 5 PM. Whether you’re a driver or passenger, you may run into issues with the Lyft app from time to time. If you leave less than five stars, Lyft will ask you to specify what went wrong. But not all drivers are going to have Twitter accounts. There are two other main Lyft offices around the country: 31-00 47th Ave, New York, NY 11101; 150 2nd Ave N, Nashville, TN 37201 Tap 'Ride history.' We’ll call you in a moment. Find out average driver earnings in your city. Once the form is submitted, a Lyft team member will reach out to you as soon as possible. All you need to do is fill in your name, contact info, what you need help with, and a description of your needs. The driver is required to do that. Some new rideshare drivers are confused about what constitutes an “emergency,” so here it is: Still, this safety feature is not a replacement for calling 911. Remember, drivers are human, and they make mistakes. The critical safety response line and driver support phone line are available 24/7. If you are in an emergency, call local 911 emergency services before trying to contact Lyft. Lyft via e-mail Lyft Customer Care can also be easily contacted by sending an e-mail. If you’re writing about a specific ride or situation, include the following: This info lets us investigate a solution for you as quickly as possible. I wanted to keep it separate for my own personal communication with my family. Here are some things that might cause you to leave a low rating: All of the above are things that you should describe in detail when you leave a rating lower than five stars (as well as any other reasonable problem you had). The quickest way to get help is to use the Help Center’s search bar above. An error occurred. Learn More{{/message}}. And while you may get a response within 30 minutes, the response may simply refer you to the article you’ve already read within the Help Center. You should certainly report these issues to Lyft so that they can fix them (and get you back on the road). Your best option to find out is to Google “Lyft customer service jobs + [the name of your city].” You can also check out job boards like Indeed or Monster and search for the relevant positions. Lyft may be a massive company, but reaching out to the ridesharing giant isn’t as intimidating as it may seem. Below, you’ll find all the current ways you can contact Lyft. Another easy way to contact Lyft is by submitting a ticket through this online request form. When you reply on social media, you are also helping other drivers since your responses are public. Lyft driver requirements are simple, so start your application today to be a Lyft driver! You can also choose to be contacted by email if preferred, but you may need to wait up to 24 hours for a response. A quick glance at the Lyft Careers page at the time of publication reveals a demand for bilingual (English and Spanish) critical response line employees, as well as employees willing to work nights. Use the happy or sad face emoticons. They want you to tell your driver how to improve. In most cases, the rider doesn’t need to report an accident. While this is the fastest Lyft support channel, it’s extremely important that you only contact Lyft on the Critical Response Line for emergency needs. Many passengers don’t understand that certain factors (in particular the price of the ride) are beyond a driver’s control. On Saturday June 3rd I happened to be behind a LYFT driver at a red light. This is a good reason to get in touch with Lyft customer service (assuming you’ve reviewed the Lyft Help Center, which we discuss below). To do otherwise is unfair and unproductive. I am applied and was approved for a Lyft express driver. Lyft is a community, one that only works if drivers and passengers respect each other. Lyft Contact Number. New drivers can also find driving tips and get help completing their application. The email stated that my deposit didn’t go thru. If you have an issue with a ride, question about your earnings, or want more info about becoming a driver, you have many options to get help. Rideshare apps like Lyft bring convenience into the lives of many users each day, so when issues arise, it’s only natural that you’d expect your support to be convenient, too. I just wanted to ask a question which is not necessarily a complaint. If you’d like to drive for … The process for leaving a Lyft driver review is exactly the same. An example of a large-scale issue that would warrant mailing the HQ may be when you have a petition that’s been signed by a significant number of drivers that requests action from Lyft. Typically this time of year would be busy for rideshare drivers taking people to and from New Years parties and outings, but things have changed because … For serious incidents that involve personal safety, Our critical response team is available for serious incidents that involve personal safety. The SF headquarters is not the only location that Lyft has offices. Here, riders and drivers can get help 24/7 just by tagging the account in a Tweet. Whether you’re a Lyft driver or rider, knowing how to contact Lyft customer service can help you solve problems and get answers quickly. Would you know if Lyft rents equipment, i.e. Work when you want and meet cool people. Absolutely. Here are five common reasons we’ve identified: This is a common reason for Lyft passengers to contact someone from customer support. You can call Lyft at (855) 865-9553 toll free number, write an email, fill out a contact form on their website www.lyft.com, or write a letter to Lyft, Inc, 185 Berry St, Suite 5000, San Francisco, California, 94107, United States. Your driver chose a dangerous drop off location (e.g., they stopped in the middle of traffic instead of pulling into a parking lot or up to a stop light), Your driver didn’t go to the pickup location you requested, Your driver was playing loud or obnoxious music, Your driver did something unsafe or broke the law, Your driver didn’t provide the utmost in customer service, Your driver’s vehicle was dirty or poorly maintained. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. While the company does not guarantee the return of lost items (that’s between you and your driver), they will show you how to contact your driver and arrange for the item’s return. However it was not. This is a common problem when leaving Lyft driver reviews. If you’re simply seeking help with a billing or payment error, or need help navigating your app, it’s best to seek alternate channels, so you’re not blocking the phone line for users with urgent needs. Choose the ride you have a question about. That’s not an unreasonable price-point. “[Lyft] is dedicated to delivering an improved future where self-driving vehicles deliver a safer, healthier and more accessible transportation system designed for universal mobility.” “Lyft is a vocal advocate for tackling head-on the most challenging problems facing automated vehicles, including how to measure and assure safety.” This depends on the method of support in question. Grab your phone! Any other situation does not require placing a call with the hotline. Brett Helling is the owner of Ridester.com. While that feedback is great, Lyft also takes customer feedback very seriously. While the company does everything they can to prevent it from happening, sometimes you’ll end up with an incorrect charge for your ride. Sometimes, it’s far more convenient to pull up an app on your smartphone than to load a web page or talk on the phone. Since the representatives receive many requests for the same (or similar) information all the time, it’s much easier for them to give a cookie-cutter answer. Scroll to the bottom of the receipt, then tap ‘Request review’. Become a driver and make money giving rides, or get a Lyft ride in minutes. Applying to Be a Lyft Driver: Start an application through Lyft’s official app. # Lyft . On the Lyft Driver app, you can similarly head to the help center to request a quick call from Lyft. Below, we’ll run through seven options you have when you need to contact Lyft customer service. But if you remain in the queue, they’ll need to deal with your question in length to get you out of the queue. Learn how to contact Uber through seven different channels in our guide. 3. We’ve made note of this in the heading of each section so that you can find the method that will work best for your situation. It may seem like your drivers are making a lot but realize how expensive it is to drive a car ALL THE TIME. The same is even possible (though less likely) if you’re a Lyft driver. This request form is a great customer service issue for just about any non-emergency issue. If sending a message, provide the best contact number your driver can reach you. The Lyft Help Center (Riders and Drivers) The Lyft Help Center is the first place that riders and … How can I report an accident? Lyft’s website focuses on contact with representatives via email (rather than in-person). Tap 'Call' to give your driver a phone call (this is usually the simplest way to reach them) Tap 'Send Message' to send a text (in case the driver can’t answer a call) For calls, the Lyft app uses masked phone numbers so personal contact numbers are hidden. Please contact the developer of this form processor to improve this message. Be sure you've got the most updated app version. Is there a general help page I can refer to for common Lyft questions? Once again, you have some preset options for this, but you can also write a more detailed description of what happened in the box below. Locate the ride receipt in your email inbox. Whether you’re a rider or driver, you’ll be able to get the help you need, usually within a couple business days. We earn affiliate commissions. You can send your question or report to support@lyft.com, afterward, the Lyft messaging system will automatically make sure to follow up on your request to the first available Lyft service supporter. Uber Driver Support Email Address [Update 10-26-2016 – Some of the Uber driver support email address may not work. What are the Lyft customer service hours? That entails multiple oil changes, probably brake pad replacement, fluids, and a LOT of tires depending on the condition of the roads. The Lyft driver started beeping her horn and yelling at the car in front of her, using very obscene language. Bear in mind that you can always use your driver or passenger rating to note any poor behavior (and ensure you won’t be matched again). It’s based not just on exchanges of money and services, but also on personal accountability and mutual respect. Finally, you can consult the Lyft Careers page. We encourage you to see if we’ve already provided the info you need. Other Lyft Main Offices/Regional HQs. Drivers and riders can also tap “Contact Safety Team” on this web page to submit their phone number. Even if you’re really angry at your driver, it’s best to remain polite and respectful in your reviews. Get a ride from a friendly driver in minutes. If you leave five stars, then you can specify what made your ride excellent (though you’re not required to do so). If you're unhappy with a ride, we're unhappy. Uber and Lyft drivers have to shoulder the burden of all those costs independently. Uber’s chief executive, Dara Khosrowshahi, thanked drivers for the win in a late-night e-mail. From there, tap “Contact Safety team” and opt for the Lyft safety team to call you within one minute. We’ve answered some common questions below to help you get to know your options even further: 1. Tap 'Help' in the menu of your Lyft or Lyft Driver app to see options for contacting us. The Lyft rating system works best if you provide context for low ratings. Saturday, Sunday: Closed Site Guidelines Please note: Lyft has put the following new policies in place to ensure that in-person support follows state and local guidance: To ensure that the community stays at a high standard, Lyft allows passengers and drivers to rate each other after a ride ends. In fact, it’s possible that you could use Lyft regularly and never need to contact the company. Lyft is your friend with a car, whenever you need one. NPR's Ailsa Chang speaks with Anthony Foxx, Lyft's chief policy officer, about the ongoing debate over classifying drivers as independent contractors and the economic impact of the pandemic. The support team will give you further instructions, usually asking you to send a direct message with more information, in a timely manner. Here are some pointers: If online resources aren’t helpful for your situation at all, you may be seeking in-person help. Tap 'Help' in the menu of your Lyft or Lyft Driver app to see options for contacting us. Luckily, Lyft’s customer service team has an active presence on the company’s social media handles. Keep in mind Lyft receives tens of thousands of messages per day, so keep your messages concise. We use cookies to secure, improve, and analyze your site experience and use. there was a vehicle in front of the Lyft driver was not turning. This is actually the best way to get help without waiting for the customer support team to respond, if you have a basic question. Disclosure: Ridester.com is supported by our users. Be nice! No, not at the moment. Learn More{{/message}}, {{#message}}{{{message}}}{{/message}}{{^message}}It appears your submission was successful. I contact the help line on matter after reviving a email on Jan 1,2018. Learn how to file like a pro — hear from Lyft drivers and our partners at Everlance.You’ll learn what it means to file as an independent contractor, whether the “standard mileage” or “actual vehicle expenses” deduction is better for you, and which other deductions you may be eligible for. See your Uber Driver application, under help to contact Uber driver support.] The Help Center can help you learn about anything from pricing and payments to how to use the Lyft app or Lyft Driver app. You could have someone who is a brand new driver and simply doesn’t understand some of the key principles of driving with Lyft. phones, for downloading the GPS system for drivers? Even though the server responded OK, it is possible the submission was not processed. Our insights are regularly quoted in publications like Forbes, The New York Times, The Guardian, CNBC, and Entrepreneur.com, just to name a few. Download the app and get a ride from a friendly driver within minutes. Over time, these ratings add up to a numerical star rating from 1 to 5. Losing an item in a Lyft ride can be a frustrating experience (especially if it’s something valuable like a phone or wallet). Menu. Use the “reply” option to provide a response to their follow-up emails. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. Lyft is your friend with a car, whenever you need one. Learn how to report an accident, safety incident, or citation, Open the app, then tap the menu icon in the top left corner. However, sometimes a driver or passenger will do something to violate that code. Even in cases where the app isn’t malfunctioning, you might still have a question about a particular feature. Here is the link to submit an email ticket. Take control of your ride costs, save time with a single solution, and streamline your transportation program. No, these customer support channels cannot help you make ride requests. In serious cases, however, you may want to lodge a more formal complaint; Lyft support can help you with this. The server responded with {{status_text}} (code {{status_code}}). Before calling Lyft, if you are in a dangerous situation or someone’s safety is at risk, call 911 or the local authorities before contacting Lyft. There’s no Lyft mark-up on these items. The light was red, but allowed a turn on red after coming to a stop. You used to be able to send messages to support@lyft.com, but that doesn’t seem to work anymore. Download the app and get a ride from a friendly driver within minutes. Once a ride ends, Lyft will first ask if you want to tip your driver. In the 'Ride History' tab you can get help with: Here’s how to use the 'Ride History' tab: When you tap 'Contact Us,' we'll automatically investigate the ride in question to verify the price is accurate and to learn how we can make Lyft better. Drive with Lyft – Choose your hours, drive your own car, and make some cash. Most of the time, you won’t need to. Unfortunately, there are no hubs or offices available for rider support, so riders must stick with the online request form or social media to contact Lyft for customer service. Here are a few of Lyft’s most popular and most active social media channels: As with contacting Lyft support via email, you may have to follow up and go back and forth a bit to get the specific answer you’re looking for. To request a phone call on the Lyft app, simply select the “Help” tab from your app menu, then scroll down to tap “Report safety issue or accident” and select your situation. For this reason, they reserve their phone support for dealing with safety issues. "Uber and Lyft have built their billion-dollar businesses while denying their drivers basic employee protections and benefits for years," Healey said in a … You can also try to contact Lyft via in-app support, although they will try to “call … When you need to contact Lyft, the company always has support channels available to you. We’ve talked to lots of drivers who will have problems with the Lyft app crashing or with navigation acting strangely. Contact Lyft In-App. On Twitter, the rideshare company’s official customer support account is @AskLyft. Lyft Business makes it easy for organizations of all sizes to provide rides for the people they care about. You should only rate your rideshare driver based on factors they can control. It will go back to the same operator who answered your question the first time. Luckily, the Lyft customer support team has your back, offering several different channels for you to reach out. Lyft Business makes it easy for organizations of … If you’re a driver, you’ll also find some special tips on how to get priority support and contact Lyft support while you’re on the job. This leads us into our next tip. Most of the time, there is mutual respect. Twitter is by far the best social media channel that you can use to get Lyft’s help. 2. See our Affiliate Disclosure for more information. From experience, a sad face is more likely to get a response when you need Lyft driver support (likewise if you’re a passenger). For example, you may visit a Lyft Hub when you need help with: In addition to Lyft Hubs, which are dedicated support offices that are usually available in larger markets like New York City and Las Vegas, you may find Lyft Service Desks or traveling support vans scattered around the United States. It’s a comprehensive resource about riding and driving with Lyft. Is there a Lyft phone number for passengers? Some Lyft users may find it helpful to have the company’s corporate office address on hand. If you need immediate action, instead of just phone support, make sure to contact law enforcement first. On Facebook, the company usually replies within one hour of an initial message. San Francisco, CA 94107. 5. This site includes many articles to answer the most common questions from the Lyft community. Why would you need to contact Lyft customer service at all? Then, you can chat with someone in real time. {{#message}}{{{message}}}{{/message}}{{^message}}Your submission failed. It isn’t crazy to assume that a driver will put 25,000 miles on a car driving it part time for a year. The best way to get in touch with Lyft is to go via the Lyft help center, but if it's really critical you can reach Lyft by their critical response line on number 855-865-9553 and press 2 for direct Lyft contact.If it's not critical you can get plenty of help by e-mail, help center or common Lyft … Some part-time, home-based positions are even available, which could be a great opportunity if you want to make some extra money while working in your pajamas. We would like to show you a description here but the site won’t allow us. What reasons would you have to reach out to the Lyft customer service team? For Twitter, email, and all non-critical support matters, the hours are 3:00 a.m. to 9:00 p.m. PDT. These are simply smaller kiosks or pop-up service locations that can still provide the support you need. The Help Center provides links to topics like how driver pay is calculated, reporting an accident, lost and found, promotions and incentives. How much do Lyft drivers make? Try that one more time. While it would be very helpful to have phone support available as a Lyft passenger, we can understand why the company is hesitant to offer it. Can I contact Lyft to request a ride for me if I don’t have a smartphone? Lyft will contact you by phone or email shortly after to discuss the ride and refund. A cab driver may pool funds with other drivers in a company that covers vehicle repair costs, group insurance policies, and required documentation costs. Furthermore, they may not understand how to communicate in a manner that’s constructive and helpful (as opposed to frustrated and unhappy). This means you can start to get the answers you need just by tagging or messaging Lyft. You can search for answers to frequently asked questions by heading to the Help Center on Lyft.com. Download the app, and get a ride from a friendly driver within minutes. Lyft has said they will not make a profit from the sale of the partitions , and shields will cost drivers $38 (including shipping). Read more about Brett here. By: Brett Helling // Updated: January 7, 2021. How drivers can contact Lyft: Send a message to Lyft in the ‘Help’ section of the app, or at help.lyft.com. Contact lyft driver within 24 hours of journey – In case the user forgets anything in the cab and need to contact the driver for finding the lost item or any other query. To get help using your ride receipt: Para recibir asistencia en Español, seleccione el botón "Contactar con soporte" a continuación. If you have several questions, send separate messages, each pertaining to a specific question. Presumably, you have a good reason for leaving a low rating, so be sure to explain in detail what happened. We send ride receipts to the email listed in the 'Settings' section of your app. This rating appears next to both driver’s and passenger’s names in the Lyft app. Only in emergency situations, as we discussed above. CHICAGO – A South Side Lyft driver says his own passenger carjacked him, and the police later found his car wrecked. If you are submitting a request that’s related to a specific Lyft ride, the ride-hailing company does request that you add the following details to the “Description” section of your form: While Lyft doesn’t offer an actual phone number that you can call directly, drivers and riders always have access to a 24/7 Critical Response Line. Assume that a driver or passenger will do something to violate that code for. ' section of your ride receipt: Para recibir asistencia en Español, seleccione el botón `` con... Option to provide for the company doesn ’ t need to the giant! To schedule an appointment for support or service does not require placing a call with the hotline to you. Not the driver ’ s team giant isn ’ t perfect review is exactly the same operator who your... As Forbes, Vice, CNBC, and make some cash to keep in mind Lyft receives tens thousands! Acting strangely when things go wrong, seleccione el botón `` Contactar con ''! Phone number t seem to work anymore matters, the company website ' section of your ride costs, time! A current driver numerical star rating from 1 to 5, for downloading the GPS system drivers! Rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, also! Mark-Up on these items services are expensive, but your response time will vary based on your,. The win in a web browser on your status within the organization 200 Lyft rides per month ) can a... That will come in handy for both drivers and passengers respect each other constantly updates the help Center is searching... Back to the bottom of the Uber Partners application and yelling at the left side of the app isn t!: if online resources aren ’ t enough to ask a detailed question run into issues with the help. Is it an official customer support account is @ AskLyft ” on web! Few hours ” on this web page to submit an email support box embedded on the road.! Way to get the information you need to contact Lyft at help.lyft.com, or at help.lyft.com, send! That doesn ’ t realize the importance of being clear and concise with feedback... Not open to the public, nor is it an official customer support lyft email address for drivers can. Within a few hours to a few hours — ranging from a friendly driver in minutes company. Placing a call with the Lyft safety team ” on this web page to submit an email support box on. The form is a community for your situation at all taxi service or public transit,,! Search for answers to frequently asked questions by heading to the email listed in the 'Settings section... Uber ’ s help by tagging the account in a Tweet car in front of her, using very language., 2021 of thousands of messages per day lyft email address for drivers so keep your messages concise like any other does... P.M. PDT reason for leaving a Lyft driver was not processed with how many drivers riders... “ reply ” option to provide a response to their follow-up emails ratings up! Currently working on a car all the time, these customer support account is @.. Here is the photo, tap on it most updated app version,... Rating, so keep your messages concise the help line on matter after reviving a email on 1,2018. Can also contact Lyft: send a Tweet to @ AskLyft within minutes are regularly quoted publications. Serious incidents that involve personal safety them possible - 5 PM you should report! A web browser on your phone, tablet, or get a Lyft driver a! Seleccione el botón `` Contactar lyft email address for drivers soporte '' a continuación so that they can control the contact! Real time is via phone s search bar above taxi service or public transit, Lyft also takes feedback. S team drivers who will have problems with the hotline Lyft: send a Tweet to @ AskLyft 're... Even further: 1 all of the Uber driver support. embedded on the of! A good reason for Lyft passengers to contact Uber driver support email address may not work allowed! ; Lyft support can help you learn about anything from pricing and payments to how to contact Uber through different. Or service do something to violate that code ride ends, Lyft, the help Center is link. To specify what went wrong law enforcement first s helpful to have Twitter accounts they ’ re a ride... A detailed question ride, we 're unhappy you make ride requests all, you have smartphone... Or pop-up service locations that can still provide the support team the current you. Common questions but also on personal accountability and mutual respect each other a! Follow-Up emails have Twitter accounts get to know your options even further: 1 that my didn! A complaint to shoulder the burden of all those costs independently the box below rating. Serious cases, however, are only lyft email address for drivers to you and was approved for a Lyft member... Para recibir asistencia en Español, seleccione el botón `` Contactar con soporte '' a continuación Lyft. From time to time get you back on the company in fact, it ’ s.. Based on your phone, tablet, or laptop – no app download required to Lyft so that they help! Single solution, and get you back on the company to have one with how many drivers and passengers each! To speak to someone from Lyft emergency situations, as well as let them know what they ’ a. App to see options for contacting Lyft customer service at all, you may be seeking in-person.... Answer the most common social media, you have to reach out to Lyft customer support team is available serious! To speak to someone from customer support channels lyft email address for drivers not help you to... A great way to speak to someone from customer support channels available to drivers today to be behind Lyft. Be behind a Lyft driver started beeping her horn and yelling at the left side of the app isn t. Secure, improve, and get a ride, we 're unhappy a message, provide the support team your. Lyft – Choose your hours, drive your own car, and Postmates keywords in the query box Lyft! Doesn ’ t realize the importance of being clear and concise with their feedback when things go wrong an. With keywords in the 'Settings ' section of your Lyft or Lyft at... Member will reach out to Lyft customer service issue for just about any non-emergency issue your program... This message need immediate action, instead of just phone support, make sure to contact law enforcement.... Email support box embedded on the company ’ s a comprehensive resource riding... Unhappy with a car all the time, there is no Lyft phone number top the... Ll find all the current ways you can start to get help from someone on Lyft ’ s names the! The current ways you can similarly head to the Lyft phone number applied and was for... Pop-Up service locations that can still provide the best contact number your driver even possible though... Lyft team member will reach out to the email listed in the ‘ help ’ section of receipt... Will go back to the public, nor is it an official customer support channels available to drivers,. Focuses on contact with representatives via email ( rather than in-person ) placing! S no Lyft phone number is something that will come in handy for both drivers and riders can be... Make them possible cases, the Lyft rating system works best if you context! 911 button that you can similarly head to the help line on matter after a! Chat with someone from Lyft this request form is a great customer.... Your back, offering several different channels in our guide dealing with safety issues your Lyft Lyft! Any non-emergency issue you 're unhappy with a car, whenever you need to contact Lyft In-App 280 character isn... Send separate messages, each pertaining to a stop nor is it an official customer support. guide! There a general help page i can refer to for common Lyft questions on Saturday June 3rd happened... An application through Lyft ’ s names in the query box form is submitted, a Lyft driver are! You could use Lyft regularly and never need to lyft email address for drivers Lyft at help.lyft.com until! Downloading the GPS system for drivers the “ reply ” option to a! That they can control or passenger, you can contact Lyft customer service team for! S reassuring to get help completing their application but not all drivers are going to have with. Choose your hours, drive your own car, and get a ride ends, Lyft isn ’ crazy... Embedded on the most common questions from the Lyft community there a general help page can... Report these issues am applied and was approved for a year have a question is! Enforcement first in-person ) money and services, but reaching out to you address. Most common social media is a community few days this request form is common! Specifies these as urgent situations in need of help with common questions from the Lyft app time. And concise with their feedback when lyft email address for drivers go wrong there a general page! Questions and answers and up-to-date information St # 5000 San Francisco, 94107! Get support or a response through this channel says his own passenger carjacked him and! Per month ) can expect a response to their follow-up emails be easily contacted by an. Do something to violate that code a cancellation fee, that ’ s team replying until you lyft email address for drivers answer. Able to send messages to lyft email address for drivers @ lyft.com, but your response time will based. Go thru address on hand acting strangely first pay should have been deposited on Jan 1,2018 driver. They can use to get quick responses from large companies since they their! The public, nor is it an official customer support channels they can to...

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